A note about the Raise website and Raise email

Updated 26 August 2020

Website

Raise website content is managed by Raise staff and is powered by WordPress, a popular and intuitive content management system.

Domain hosting (raisewestherts.org.uk) and WordPress admin is managed by CITOC.

Authorised staff can request changes to user and website settings at www.citoc.co.uk/tech.

Requests will be validated before being implemented.

Email

Raise email addresses are not set up as full accounts, only as forwarders. This means that mail sent to any Raise address is simply sent on the the relevant NHS email address. Any reply then comes from that nhs email user, it does not use the Raise domain.

Therefore no emailed documents, data, messages, etc are retained at the Raise email domain, it is simply an automated forwarding service.

Raise email not addressed to any of the valid specific addresses below is rejected with a message saying “no such user here”.

This includes mis-spellings by the way!

The current valid addresses (4) are:

office {at} raisewestherts.org.uk, which is forwarded to Sofia, Ruth and the Raise shared NHS inbox **

paypal {at} raisewestherts.org.uk, which is forwarded to Sofia and Sandhya

ebay {at} raisewestherts.org.uk, which is forwarded to Sofia and Sandhya

finance {at} raisewestherts.org.uk, which is forwarded to Sofia and Sandhya

** note that the Raise shared NHS inbox is controlled by NHS email administrators and is shared with many WHHT staff. It is not controlled by CITOC and it should not be used for confidential communications to individual Raise staff.

Authorised staff can request changes to email address settings at www.citoc.co.uk/tech. Requests will be validated before being implemented.