We promise to:
- Make sure our fundraising follows good practice, is ethical and legal
- Always complies with the Fundraising Regulator’s Code of Practice
- Keep your details safe and never sell or swap them
- Make our annual review and accounts clear and easy to understand
- Contact you in a way you have agreed and send you information that we think will be of interest
- Listen if you have a concern or complaint and respond fully
- Learn from any misunderstanding or mistakes to ensure they don’t happen again
- Keep you up to date with how support like yours improves patient care