More detail about Raise

This page gives you some more detailed, formal information about the charity.

What exactly is Raise?

Raise is the charity specifically set up to raise funds for and support the three NHS hospitals in West Hertfordshire. Raise was founded and registered as a charity in 1995 and was known, until 2018, as West Hertfordshire Hospitals Charity. Raise is currently run by a Charity Committee, made up of representatives of the board of West Hertfordshire NHS Trust (WHHT). The charity supports the three NHS hospitals in Watford, Hemel Hempstead, and St Albans.

Who’s Who?

Raise has a small team of paid staff (the Executive team) led by the Chief Executive.

The governing body is the WHHT Charity Committee. The committee is selected by and represents the board of WHHT which is the charity’s sole corporate trustee.

What about privacy and data?

Raise has a comprehensive privacy policy which is published at this link.

What are the Raise contact details?

Email is the quickest and most way of contacting us:

Raise Hospital Charity
c/o Watford General Hospital
WD18 0HB

Telephone 01923 436177

How do I make a complaint?

The best way to raise an issue if you have one is informally in the first instance, by telephoning the office and asking to speak to the Chief Executive or Charity Director. Most complaints and queries can be resolved informally.

If you need to make a more formal complaint, please do so in the first instance by emailing the Chief Executive referring to any informal discussions and making it clear that you are complaining formally. We will respond within 14 days.

We are regulated by the Charity Commission for England and Wales and by The Fundraising Regulator and will always follow due process if we have to respond to a complaint.

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